Frequently Asked Questions
Everything you need to know about bringing our kitchen essentials into your home.
What makes your cookware non-toxic?
Our products are designed with your health in mind. We use a ceramic non-stick coating that is formulated without PFAS, PFOA, lead, or cadmium, ensuring no harmful chemicals leach into your food.
How should I clean and care for my Always Pan?
To preserve the life of the ceramic coating, we recommend hand-washing with a soft sponge and warm soapy water. Avoid using metal utensils or abrasive scrubbers, and always cook on low to medium heat.
What is your return policy?
We want you to love your kitchen. We offer a 30-day trial period. If you are not completely satisfied, you can return your items for a full refund within 30 days of delivery, provided they are in their original packaging.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working hard to expand our shipping zones to more countries in the near future.
Are your products compatible with induction stovetops?
Yes, our cookware is designed with a stainless steel base that makes it compatible with all cooktops, including induction, gas, and electric.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.